Frequently Asked Questions
Everything you need to know about our sustainable essentials.
How do I find my perfect size?
At SANVT, we offer a unique sizing system that considers both width and length. Please refer to our Size Guide on each product page, where you can enter your measurements to find your custom fit.
Where are SANVT garments produced?
Transparency is core to our brand. All our essentials are ethically handcrafted in family-run factories located in Portugal, ensuring fair wages and high-quality craftsmanship.
What is your return policy?
We offer a 100-day return policy. If you are not completely satisfied with your purchase, you can return unworn and unwashed items in their original packaging for a full refund or exchange.
How long does shipping take?
Standard shipping within the EU typically takes 2-5 business days. International shipping times vary by location but generally range from 5-10 business days. You will receive a tracking link as soon as your order ships.
Are your products sustainable?
Yes, we focus on longevity and eco-friendly materials. We use GOTS-certified organic cotton, carbon-neutral production processes, and plastic-free packaging to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.